Greg Gerber posted on February 12, 2010 11:44
PHOENIX, Ariz. -- Horizon RV Resorts announced today that they are rolling out a new ‘flex plan’ service for RV parks and campgrounds needing more than consulting assistance, but less than turn-key, third party management.
For many owners/operators, consulting is perfectly suited to a short term need but isn’t enough help for ongoing issues. As well, turn-key management may be more than is required. The flex plan offers the ideal combination of consultation, along with ongoing operational support.
Randy Hendrickson, founder and president of Horizon RV Resorts, said, ”In meeting with many park owners and managers, we have consistently heard comments such as 'I need help marketing our park', or 'What front office system is right for me', or 'We really need some help in organization and productivity' or 'I need an outside source to help me guide staff towards a higher level of guest service skills.'
"They need more than just a one-time consultation. They are looking for continuing support to not only implement needed changes, but also to monitor performance. By utilizing our flex plan, we can assist with these and many other issues on an ongoing basis for clients, targeting the areas of most importance for their particular operation”.
As an example, a hands-on owner may have many aspects of their business handled with their existing team, but they would like an independent monthly review of operating results, in addition to developing and monitoring the results of a solid marketing plan.
In this example, because Horizon would be providing a more limited scope of services than would be provided with turn-key management, they can assist owners at a reduced fee, and yet owners would have the benefit of having Horizon as part of their team and provide a ‘lifeline’ with whom they could consult on an ongoing basis for all phases of operations.
With more than 37 years’ experience in their executive team, Horizon RV Resorts is uniquely positioned to offer recommendations for ‘best practices’ in all phases of operations, resulting in promoting an atmosphere where guests recognize a superior quality of service, and owners will recognize increased bottom-line performance.
“We have a great track record in providing consulting and turn-key management solutions, but experience has taught us that in order to better serve clients, what is truly needed is a ‘middle-ground’ approach,” said Hendrickson. “Not every property is a candidate for turn-key management, but many owners require more than just consultation. By providing the ‘flex plan’ option, we are able to provide a targeted level of services at a very affordable rate. For park owners looking to be more profitable, utilizing our flex plan may be the smartest investment they can make in these challenging times."
Because this is a customized approach, the best course of action is to call Horizon RV Resorts for more information. "Let’s talk about your goals and tailor a plan for you. As a team, we’ll get your business where you want it to be in 2010 – and beyond."
For more information, call 866.472.7566